Right of Withdrawal & Online Cancellation

Here you can declare your withdrawal easily and legally online.

Widerrufsbelehrung

Declare Withdrawal Now

Use our online form for quick and legally compliant processing of your withdrawal.

1 Type of Contract
2 Order Information
3 Personal Information
4 Withdrawn Goods/Services
Provide item names, item numbers, or a description of the withdrawn goods/services.

Your data is transmitted encrypted and processed in accordance with GDPR.

10 + 2 =
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Deadline Calculator

Check if your withdrawal period is still active.

Return Shipping Costs

You will have to bear the direct cost of returning the goods. For items that cannot be returned by regular post due to their nature, the costs are estimated at no more than approximately 50 EUR.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Alternative Contact Methods

You can also submit your withdrawal via other channels:

By Mail
AnimalKult Inh. Andreas Rauscher
M³hlstr. 10
88085 Langenargen

Model Withdrawal Form

You can also use the following model form and send it to us by mail.

To:

AnimalKult Inh. Andreas Rauscher
M³hlstr. 10
88085 Langenargen
E-Mail: service@animalkult.de


I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)

  • — Ordered on (*) / received on (*): _______________
  • — Received on: _______________
  • — Name of consumer(s): _______________
  • — Address of consumer(s): _______________

— Signature of consumer(s) (only if this form is notified on paper)

(*) Delete as appropriate.

Frequently Asked Questions about Withdrawal

You have 30 days from receipt of the goods to declare your withdrawal. To meet the deadline, it is sufficient to send the withdrawal declaration in time.

No, you do not need to give a reason. The right of withdrawal is your legal right as a consumer.

You bear the direct costs of returning the goods as a consumer, unless we have agreed otherwise.

We will refund all payments within 14 days after receipt of the withdrawal declaration, but no later than after receipt of the returned goods.

The right of withdrawal may be excluded for certain goods such as hygiene products, sealed data carriers, or custom-made products. Details can be found in our Terms and Conditions.